Menu Close

Unemployment Insurance Benefits

How to Apply for Weekly Unemployment Insurance Benefits in New York.

If you want to know how to apply for weekly unemployment insurance benefits in New York, you will find the information here.

After filing a claim for benefits, you must seek weekly benefits for each week you are jobless and meet the eligibility requirements.

“Benefits certification” is another name for this. You will begin certifying as soon as you receive notice from the DOL. For further information, go to To remain receiving compensation, you must confirm that you are unemployed every week.

During this process, you are confirming that you were unemployed for all or part of the previous week and that you meet the other benefit eligibility requirements.

How much and what you were paying before being unemployed determines the size of your weekly assistance payout (benefit rate). We utilize a formula to calculate your rate.

So, what exactly do you do? Nothing is required of you except that you start certifying weekly as soon as the DOL tells you to. Your benefits will be changed right away.

(Do not call; it will make it more difficult for someone to contact an agent.)


When Should You Obtain Certification?

In the context of unemployment insurance, a week is defined as Monday through Sunday.

From the end of the previous week (Sunday) to the end of the next week, you must register the petition (Saturday). It’s referred to as the argument window.

On Sundays, any credential provided is valid for the next week.


You can check your weekly benefits online.

To certify for your weekly benefits, follow this step-by-step guide:

  • For further information, go to
  • For, enter your username and password.
  • Click the “Unemployment Services” button on the My Online Services tab.
  • Then press “Certify to Claim Your Weekly Benefits Here” and follow the guidelines under “Certify to Claim Your Weekly Benefits Here.”


Are you ready for it? Make sure you have the following items on hand:

A ID is required to create an online account. If you already have a ID and password, you will utilize them for our system. Create a ID if you don’t already have one by following the instructions on our website at


If you’re having difficulties with your ID, call the Contact Center at 800-833-3000 between 8:30 a.m. and 4:30 p.m. From Monday to Friday.


You can apply for weekly benefits over the phone.

The Telephone Claim Center is toll-free during business hours to certify:

Dial 1-888-581-5812 for residents of New York State. If you are receiving PUA benefits and desire to certify by phone, please dial a different number. The PUA qualification guidelines for the week can be found here.

you have a disability and require help submitting your petition, you can allow another individual to help you.

  • To use your PIN, you must be there each time they assist you. You will be held accountable for the actions of your helper.
  • You may risk fines and the loss of benefits if you are not present when your assistant is supporting you.

Callers can seek the help of a friend or relative to help them with phone claims if they meet the following criteria:

  • Do you have difficulty hearing or speaking?
  • You’re having problems utilizing your phone for whatever reason.


Hearing Issues

For assistance, contact the Telephone Claims Center at 1-888-783-1370.


After speaking with a relay operator at 1-800-662-1220, call the Telephone Claims Center at 1-888-783-1370.


After You’ve Been Certified, What Should You Do and Expect?

  • As of March 12, 2020, the Governor has suspended the one-week wait time for people affected by the pandemic public health catastrophe. If you see the phrase “waiting week” in your billing history, it’s a holdover from our prior approach and has no influence on your benefits.
  • If you are eligible, you will receive your first payment within two to three weeks of completing and submitting your claim. We may need more information in some cases before we can make a payment, so your initial payment may take longer. We’ll assess and handle your benefits application during this period. You will not be entitled for any compensation during this time.
  • As long as you are unemployed and meet the eligibility requirements, you can get weekly payments.
  • To avoid payment delays, check your mail and email on a regular basis and answer promptly to any questionnaires, online forms, or phone calls from the Department of Labor.
  • If you are deemed worthy, your first paycheck will include any unpaid compensation from previous weeks.
  • You will receive your benefits via direct deposit or bank debit card.
  • If you are deemed ineligible, you will receive a written decision explaining why. You have 30 days from the date of the determination to request a hearing if you oppose. For further information, go to the Unemployment Insurance Appeal Board’s website.